Extreme Trust.pdf

Extreme Trust false
By:Don Peppers,Martha Rogers
Published on 2016 by Penguin

Not so long ago, being reasonably trustworthy was good enough. But soon only the extremely trustworthy will thrive. In the age of smartphones and social networks, every action an organization takes can be exposed and critiqued in real time. Nothing is local or secret anymore. If you treat one customer unfairly, produce one shoddy product, or try to gouge one price, the whole world may find out in hours, if not minutes. The users of Twitter, Yelp, and similar outlets show little mercy for bad behavior. The bar for trustworthiness is higher than ever and continues to rise. Bestselling authors Don Peppers and Martha Rogers, Ph.D., argue that the only sane response to these rising levels of transparency is to protect the interests of customers proactively--even if that requires spending extra money in the short run to preserve your brand reputation in the long run. The payoff of generating extreme trust will be worth it. With a wealth of fascinating research as well as practical applications, this book will show you how to earn--and keep--the extreme trust of everyone your company interacts with.

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Book ID of Extreme Trust's Books is xYo0DAAAQBAJ, Book which was written byDon Peppers,Martha Rogershave ETAG "wgKiutpFofs"

Book which was published by Penguin since 2016 have ISBNs, ISBN 13 Code is 9780143108559 and ISBN 10 Code is 0143108557

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Download Expressed Emotion in Parents of Children with Early-onset Mood Disorders Pdf

Expressed Emotion in Parents of Children with Early-onset Mood Disorders false By:Dorothy Phillips Sisson Published on 2005 by Abstract: Expressed emotion (EE) refers to critical or overinvolved communication styles within the home, and negative ('high') EE has been linked to worse outcomes in adults and children with a variety of psychiatric disorders. The present study examined the relationship between parent factors (Axis I and Axis II psychopathology, current mood symptoms, knowledge of mood disorders) and child factors (current and worst mood severity and global functioning) and EE level in parents of children aged 8-11 with early-onset depression and bipolar disorder. Baseline data from mothers and fathers were examined separately using logistic and linear regressions. Data initially were analyzed using a dichotomous high versus low EE rating scored from the Five Minute Speech Sample (FMSS). In the mothers, lower child current global functioning and higher parent-reporte...

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